As you should expect, we take the privacy and security of your data very seriously. The data we ask you for is purely to deliver a great service to you. We would obviously never, ever share this data or use for any purpose other than enabling you to get the most from FooCall.
When you access FooCall, we ask for access to your Contacts data. We do this to display your device contacts inside the app. We do not make a copy or transfer any of your contacts’ data to our servers.
We also offer you the ability to verify your phone number for the purpose of giving you some free credit and to enable us to display your number when making a data call. Your number is securely stored and encrypted.
Deleting Your Data
By deleting the FooCall from your device, we will retain basic information, relating to your account So, if you reinstall the app and reverify your phone number we should be able to retrieve your balance. If you would also like us to remove your mobile number from our records, please email us at firstname.lastname@example.org and we would be happy to do so.
Call Data Records
When you make a call using FooCall, a Call Data Record (CDR) is created. This CDR contains basic information including the number dialled and the duration of the call. The data is held independently of your account and does contain any contact names. CDRs are used purely to understand anonymous data usage of the FooCall service, identify trends, address possible issues and improve the service.
Sensitive Payment Data
FooCall users are charged at the rates shown in the app. To make these calls users have to add credit to FooCall. This can be done via Apple iTunes in-app purchase, credit/debit card or PayPal. None of this payment data is saved by FooCall. Should you wish to have your card details stored to make payments faster, your details will be stored securely by SagePay – our payment provider. SagePay are a Tier 1, PCI DSS approved payment provider, adhering to the highest security standards.
On the foocall.com website we use Google Analytics cookies, which help us to monitor our website traffic and ascertain for instance the popularity of certain areas of our website, or the most popular mobile devices used by visitors. Cookies aren’t used to identify you personally, they’re just here to make the site work better for you, and are completely anonymous. You can choose not to accept cookies via your web browser settings.
We also collect data from the app that allows us to understand how people are using FooCall and make it better. This includes things like which phones/devices are being used, the operating systems the devices are running etc. Again, this data is used purely to understand anonymous usage of the FooCall service, identify trends, address possible issues and improve the service.